The Story of Hannah Lucas & The notOK App
Sometimes, creativity doesn’t just make art, it makes change. That’s what Hannah Lucas discovered when her imagination helped her turn one of the hardest moments in her life into something that has saved countless others.
Hannah is the co-creator of the notOK app, a simple digital tool that allows people to reach out for help when they’re struggling with mental health or emotional overwhelm. With one tap, users can send a message to their trusted friends or family saying, “Hey, I’m not OK.”
It’s a small act of connection, but it can make a world of difference, and it all started because Hannah herself once needed that kind of help.
When Life Got Hard
When Hannah was 15, she was a bright, creative, energetic student, but she was also quietly struggling. She experienced depression, anxiety, and fainting episodes linked to a medical condition called POTS (Postural Orthostatic Tachycardia Syndrome).
Because her symptoms made her miss school, some classmates bullied her. They said cruel things, spread rumours, and she felt invisible. The more isolated she felt, the harder it became to speak up or ask for help.
Eventually, she reached a point where she felt completely alone. But instead of letting that moment break her, Hannah decided to transform it. She wanted to make sure no one else ever felt the way she did, scared, ashamed, and unsupported.
That spark of purpose became the seed for something powerful.
From Struggle to Solution
One day, Hannah shared her idea with her younger brother, Charlie. What if there were a way for people to instantly ask for help, without having to find the right words or explain everything?
Together, they sketched out an idea on paper: an app with a single button that could alert trusted contacts when someone needed emotional support.
It didn’t need fancy graphics or complicated features just a way to say, “I’m not OK, but I need you.” And from that idea, the notOK app was born.
With help from their mum, the Lucas siblings designed and launched it, first locally, then globally. It quickly spread across schools, youth groups, and mental health networks. Hannah and Charlie were invited to share their story with news outlets and at conferences, inspiring thousands of young people to talk openly about mental health and empathy.
Creativity as Compassion
What makes Hannah’s story so special isn’t just that she built an app. It’s that she turned pain into purpose, and creativity into kindness.
Hannah’s invention didn’t come from a lab or a classroom, it came from her heart. She saw a problem and used her imagination to build a bridge out of it. The notOK app isn’t just technology; it’s a lifeline. It teaches all of us that kindness doesn’t always have to be spoken. Sometimes it can be coded, designed, or shared digitally.
Why Zorzle Celebrates Hannah
At Zorzle, we believe creativity and kindness are inseparable, both begin with curiosity, courage, and care.
Hannah reminds us that:
- Creativity can heal.
- Asking for help is brave.
- Kindness can live in the things we invent.
She also reminds us that technology doesn’t have to divide people — it can bring them closer together. The notOK app is proof that digital spaces can nurture compassion, connection, and community when used with heart.
Kindness Mission: Design Your Own Kindness Tool
This week’s Zorzle challenge is to use your imagination for good, just like Hannah did. Think about your world, your school, family, friends, or community. Where could kindness fit better?
Now ask yourself:
- What could you create that helps others feel supported, safe, or included?
- Could it be an app? A sign? A game? A story? A box of anonymous compliments?
Draw it, describe it, or make a prototype. It doesn’t have to be perfect, it just has to be kind. Because creativity that helps others is one of the purest forms of kindness there is.
Our Final Thought
Hannah Lucas didn’t set out to build a company. She set out to make a difference, and she did, one button at a time. Her story is a reminder that kindness and creativity are not opposites. They are partners. Creativity gives kindness form. Kindness gives creativity purpose.
So next time you have an idea, even a tiny one don’t let fear stop you. Build it. Share it. Try it.
Because sometimes, the best way to heal the world is to imagine something better and then make it real.
Join the Zorzle Conversation
We’d love you to be part of the Zorzle conversation. Together, we’re exploring how kindness, curiosity, courage and laughter can shape the world around us and the one our children will inherit.
Come and join us on Substack for more stories, ideas and conversations. Or settle in with the Love, Laughter & Kindness podcast as we meet people, share experiences and explore what a kinder future could look like.